Privacy Policy

HJL Massage and Beauty Therapy

Last updated: 27th January 2026

HJL Massage and Beauty Therapy respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website:
https://www.hjltherapy.co.uk

This policy applies to website visitors, enquiry submissions, and clients based in the UK.

Who We Are

Business name: HJL Massage and Beauty Therapy
Website: https://www.hjltherapy.co.uk
Contact email: hlnlamb@yahoo.com

For the purposes of UK data protection law, HJL Massage and Beauty Therapy is the data controller.

What Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Telephone number

  • Information provided via contact or enquiry forms

  • Appointment or treatment-related information you choose to share

  • Technical data such as IP address, browser type, and pages visited (via cookies)

We only collect information that is necessary to respond to enquiries or provide our services.

How We Use Your Information

Your personal data may be used to:

  • Respond to enquiries or appointment requests

  • Provide information about our services

  • Manage bookings and client communication

  • Maintain accurate client records

  • Improve the performance and usability of our website

We do not use your data for automated decision-making or profiling.

Lawful Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following lawful grounds:

  • Consent – when you submit an enquiry or contact form

  • Contract – where information is needed to provide a service

  • Legitimate interests – to respond to enquiries and operate our business effectively

You may withdraw consent at any time by contacting us.

How We Store and Protect Your Data

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

  • Data is stored securely

  • Access is limited to those who need it

  • Information is retained only for as long as necessary

Email communication is handled using appropriate security measures, but no method of transmission over the internet is completely secure.

Sharing Your Information

We do not sell, rent, or trade your personal data.

Your information will only be shared where necessary:

  • To comply with legal obligations

  • With trusted service providers who help operate the website (such as hosting providers), under strict confidentiality agreements

All data remains within the UK.

Cookies

This website may use cookies to improve user experience and analyse website traffic.

Cookies may collect anonymous data such as:

  • Pages visited

  • Time spent on the site

  • Device and browser information

You can control or disable cookies through your browser settings.

Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise these rights, please contact us at:
hlnlamb@yahoo.com

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown at the top.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

HJL Massage and Beauty Therapy
📧 hlnlamb@yahoo.com